Tips to Overcome Call Reluctance

Tips to Overcome Call Reluctance

I’m currently listening to Jia Jiang’s “Rejection Proof.” It’s a powerful story about how the author’s personal fear of rejection and desire to please others created an unintentional international movement to help people overcome rejection and get more out of life and their careers.

This is one of the areas that I will be focusing on in my webinar training this Thursday at 11, “Overcoming Call Reluctance.” The webinar will share powerful strategies to help sales professionals overcome call reluctance and develop a superstar mindset, leading to increased confidence and more sales.

Site to register:

Here are some tips to help salespeople overcome sales rejection:

  1. Reframe rejection: Instead of seeing rejection as a personal failure, reframe it as a natural part of the sales process. Understand that rejection is not a reflection of your worth as a person but rather a response to the product or service you’re offering.
  2. Set realistic expectations: Understand that not every prospect will be interested in your offering, and that’s okay. Prepare yourself mentally for both positive and negative outcomes
  3. Focus on the benefits: Believe in the value and benefits of what you’re offering. When you genuinely believe in your product or service, it becomes easier to handle rejection because you understand that you’re offering something valuable that may not be the right fit for everyone.
  4. Learn from rejection: Treat rejection as an opportunity to learn and improve. Ask for feedback from prospects who reject your offer and use that feedback to refine your approach and enhance your sales techniques.
  5. Build resilience: Develop a resilient mindset to bounce back from rejection quickly. Remind yourself of past successes and positive experiences and maintain a positive attitude even when facing rejection. Surround yourself with supportive colleagues or mentors who can provide encouragement and advice.
  6. Practice and prepare: The more prepared you are, the more confident you’ll feel. Practice your sales pitch, objection handling, and negotiation techniques. By being well-prepared, you’ll have more confidence in your abilities, which can help alleviate the fear of rejection.
  7. Develop rapport and empathy: Focus on building genuine connections with prospects. When you genuinely care about their needs and understand their perspectives, rejection becomes less personal. Building rapport and empathy can also increase your chances of success in sales.
  8. Celebrate small victories: Instead of dwelling on rejections, celebrate your small victories and successes along the way. Recognize that each rejection brings you closer to a successful sale. By focusing on the positive aspects, you’ll maintain a more optimistic outlook.
  9. Seek support and feedback: Don’t hesitate to seek support from colleagues, mentors, or sales managers. They can provide guidance, share their experiences, and help you overcome the fear of rejection. Additionally, constructive feedback can help you identify areas for improvement.
  10. Continuous learning and self-improvement: Invest in ongoing learning and professional development to enhance your sales skills and knowledge. The more confident you are in your abilities, the better equipped you’ll be to handle rejection.

Remember that overcoming the fear of rejection is a gradual process. By implementing these tips and maintaining a positive mindset, you can reduce the impact of rejection and increase your sales effectiveness.

More in the webinar, plus resources to keep and refer to!

Again, the site to register:

I hope to see you there!

Naphtali Hoff, PsyD, is an executive coach and president of Impactful Coaching and Consulting ( He can be reached at 212.470.6139 or at [email protected].

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